Shipping policy

We aim to provide a fast and reliable shipping experience. Please review our shipping policy below:

📦 Order Processing Time

• Orders are processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

🚛 Shipping Time

• Domestic shipping (Lebanon): 2–5 business days.

💰 Shipping Costs

• Shipping fees are calculated at checkout and displayed before payment.

• Costs may vary based on location, package weight, or shipping method.

📍 Shipping Address

• Customers are responsible for providing an accurate and complete shipping address.

• We are not responsible for delays or lost orders caused by incorrect or incomplete addresses.

❗ Shipping Delays

• Delays may occur due to courier issues, weather conditions, or customs procedures.

• In case of significant delays, we will notify you as soon as possible.

📦 Lost or Damaged Orders

• If your order arrives damaged or does not arrive, please contact us within 48 hours of the expected delivery date.